Software Quality Engineer

Quality is never
a detail.

9+ years delivering quality in banking, fintech, digital retail, logistics and AI from manual to automated, from back-end to mobile.

Specialization

Test Automation · Back-end, Front-end & Mobile

9+
Years of experience
25+
Projects delivered

Approach

Testing as part of the culture, not as a final step.

01

About me

Photo of Ingrid

Hi, I'm Ingrid Gonçalves

I'm from Minas Gerais (the 🇧🇷 state renowned for producing the country's best ☕), so I'm always up for a good chat. I'm an outgoing person and genuinely passionate about test automation. My goal is to help teams deliver top-quality products and continuously improve the way we work together.

With over 9 years of experience in financial services, digital retail, B2B2C, artificial intelligence, logistics, and capital markets, I've worked on banking, WMS/ERP, factory systems, and internal applications including national and international projects.

Outside of work, I'm usually hanging out with my cats 🐱🐱, putting together a puzzle (I frame them and hang them in my office), or with Spotify playing in the background (there's always music on).
I love meeting new people, exchanging experiences, and exploring new places whenever I get the chance.

Oh, and I collect fridge magnets and small cachaça cups (around 30 of each at the moment and counting).
If you ever travel somewhere cool, you know what to bring me!

Test Automation CI/CD BDD Agile/Scrum API Testing Back-end Front-end Mobile QA Cypress Selenium Appium Quality Culture
02

Experience

2025 · Present
CIAL Dun & Bradstreet
Sunrise, FL (Remote)
Software QA Engineer
  • Work on the C360 product collaborating directly with teams in Brazil and Israel to ensure delivery quality and continuous product improvement
  • Development and maintenance of automated and manual tests (regression, critical flows and edge cases)
  • Maintain the existing Cypress automation framework to run regression tests and keep automation organized and up to date
  • Create and review documentation related to tests and the automation framework
  • Report, track, and validate fixes together with the development team
  • Ensure early issue detection and quality improvement with CI/CD integration
Cypress.ioCI/CDRegressionDocumentationScripts
2022 · 2025
PicPay Bank
São Paulo, SP (Remote)
Software Quality Assurance Engineer
  • Manual and automated back-end testing with Cypress and Postman on backend platforms
  • Promotion of continuous quality culture, documentation creation and process standardization
  • Shared quality best practices across teams and helped build a culture of quality
  • Contribution to sprint planning, CI/CD improvements and incident reduction
Cypress.ioQuality improvementMutation TestingCI/CDQASE
2021 · 2022
Zup Innovation / Itaú Bank
Uberlândia, MG (Remote)
Quality Assurance Engineer
  • Developed and executed automated tests for frontend and backend using Karate DSL and the Cucumber framework
  • Introduced continuous testing practices to improve product quality and efficiency across the development process
  • Created and maintained test cases and quality documentation to ensure smooth QA processes
Karate DSLBatch TestingCI/CDUnit TestingSwagger APIQA/QC
2021 · 2022
TQI
Uberlândia, MG (Remote)
Mobile Software Quality Engineer
  • Gathered, documented, and elaborated quality requirements across multiple domains banking, logistics (WMS/ERP), factory systems, and internal applications
  • Led specification and execution of back-end and mobile tests (iOS and Android)
  • Automated tests using Postman, Selenium, Appium, and Cucumber
  • Contributed to overall product quality by thinking critically about features and raising quality concerns early in the development cycle
AppiumSeleniumPostmanCucumberiOSAndroid
2017 · 2020
Cedro Technologies
Uberlândia, MG
QA & Project Analyst · AI Consultant
  • Planned, built, and analyzed AI-powered chatbots, defining quality goals and delivering platform training to end clients
  • Acted as a bridge between clients and dev teams, managing project timelines and supporting product implementation
  • Managed product backlog, prioritized tasks, and led biweekly status meetings with Scrum Masters to ensure timely delivery
  • Developed and implemented quality control models, tools, and processes, preparing reports and indicators to track progress
  • Performed exploratory and regression testing on internal projects, including usability and functional software testing
AI / ChatbotsManual TestingScrumBacklog ManagementQA/QC
2016 · Nowadays
Previous experience
25+ projects
Brazil
QA across multiple industries
Worked on projects for major companies across digital retail, food, investiments, insurance, banking and international financial markets.
Magalu EmpresasItaú EmpresasPicpay Card Platinum & BlackPicpay Card PJAllianz SegurosPagBankBurger KingXP InvestimentosAFF FlandersBTG PactualOrbelogFast Trade - Platform for TradingPeople chatbot platformToro InvestimentosGamefic platformBS2 BankLerosa InvestimentosEmbark - Account platformand +
03

Skills & Frameworks

🥋
Karate DSL
Advanced
📄
Contract Testing
Advanced
REST Assured
Advanced
🔗
Integration Testing
Advanced
🚀
Postman / Insomnia / Yaak
Advanced
📋
JSON / XML
Advanced
📖
Swagger
Advanced
🔄
Jenkins / CI/CD Pipelines
Advanced
🌲
Cypress
Advanced
JavaScript (test automation)
Advanced
🤖
Selenium
Advanced
🥒
Cucumber (BDD)
Intermediate
🎨
HTML / CSS (basic)
Intermediate
🛠️
Browser DevTools
Advanced
🤖
Android Testing
Advanced
🍎
iOS Testing
Advanced
📱
Emulators & Real Devices
Advanced
Java / JavaScript
Advanced
🐧
Linux
Intermediate
📊
JIRA / QASE
Advanced
📡
Grafana / Dynatrace
Intermediate
📈
PostHog / Customer.io
Intermediate
🐙
GitHub / IntelliJ / VS Code
Advanced
🐳
Docker / Kubernetes
Intermediate
⚙️
Tray.io (iPaaS)
Intermediate
Cursor (AI-assisted dev)
Advanced
🤖
Claude (AI-assisted analysis)
Intermediate
04

Resume

Over 9 years building robust quality systems across a wide range of industries fintech, retail, insurance, logistics and AI. Always focused on automation, quality culture and continuous delivery.

Download my resume (PDF)
Degree
Computer Science · UFU
Post-Grad
Machine Learning · IGTI
Location
Minas Gerais, 🇧🇷 · Remote
Languages
PT (Native)· EN (Advanced) · ES (Basic) · FR (Basic)
05

Contact

Want to grab a coffee
and chat?

Open to new opportunities, collaborations and good conversations about software quality. Find me on the links below!